City of Oxford

The City of Oxford takes pride in providing utility services for water, sewer, and garbage to the residents in the city limits. 

Starting a new utility account can be done on the first floor of the City Hall located at 300 Williamsboro St. Oxford, NC.  To apply for utility services you will need a Driver’s License or ID, Social Security Card, Lease (if renting). Deposit and set up fee applies.

 PAYMENT POLICY

Payments can be made to the City of Oxford on or before the 10th of the month. A late fee will be assessed for payments made after the 12th of the month. The late fee is $10.00 or 1.5% whichever is greater. If payment is not made by 5:00 PM of the 21st day of the month, an additional late fee of $50.00 will be assessed for non-payment and service will be discontinued. Failure to receive bills shall not prevent such bills from becoming delinquent nor relieve the customer from payment, late charge, or disconnection. Please include payment stub and/or account number on check or money order to ensure proper credit. When paying at the office, please bring the entire bill with you.

• Pay in office at 300 Williamsboro St.

• Mail to:  City Of Oxford Utilities PO Box 506 Oxford, NC 27565
• Dropbox located in front of City Hall (Cash not recommended)
• Bank Draft available (Contact our office for details)
• Pay Online at www.municipalonlinepayments.com/oxfordnc
• Pay by phone at 1-833-259-4017

 RETURNED CHECK/BANK DRAFT CHARGE: $35.00

Your cart should be at the curb by 6:00 AM on your collection day (it is recommended you put your cart at the curb the night before), to ensure proper and prompt collection. In the event your cart is not out when we arrive during the collection day and you are unable to wait until the following week, a $15.00 service call back fee is available. We ask that you bag your trash (not your recycling); this helps to avoid loose trash blowing in your neighborhood and keeps the container clean.            
                                                     

Please listen for an automated phone message during the weeks of Thanksgiving, Christmas, and New Year’s for any changes to your schedule. Also, check the City’s website. (Please make sure the City has a valid contact phone number in which to contact you). These are the only holidays that will affect your service. All other holidays will operate on a normal schedule.      
                                 

The 95-gallon cart (the larger of the two carts, gray, black, or brown in color and for trash only) provided for weekly pick up should accommodate a normal household’s waste for that time period. An extra bag or two occasionally is permissible. Should there be a large amount of trash on the street, we will not collect it, and you have the option to call and request a special pick up at an additional charge. If it becomes commonplace for this to happen, you will be asked to increase your level of service (number of carts to handle the large amount of trash that is produced.) For an additional cart, please contact the City.  All electronics must be taken to the landfill. Construction, remodeling, demolition material will not be removed by Waste Industries or the City of Oxford. Trash will not be removed from vacant lots. Removal of appliances (white goods) must be paid for in advance by the owner - $15 per item. All garbage & recycle carts must be returned from the curb to your home or business by 8:00 PM on collection day.       

The 65-gallon cart (the smaller of the two carts, green in color, and for recycling only) provided for every other week pick up, should accommodate a normal household’s recycling.

 Glass- glass must be food or beverage containers of any color. Not accepted are ceramic materials or plate glass: ex. coffee cups, window panes, plates.

Aluminum & Steel Cans- any aluminum beverage containers & steel food cans. Not accepted are aluminum foil or pie plates.

Newspaper, Magazines & Junk Mail- Newspaper & all inserts, magazines with stapled bindings, office, copy and computer paper (no carbon), cereal box like cardboard, junk mail, juice boxes, milk cartons, file folders, manila cards, and business cards. Not Accepted- corrugated cardboard like moving boxes, hardback books (glued bindings), tissue, or other paper towel products.

** Corrugated cardboard can be recycled at county convenience sites **Plastics- Plastic bottles, milk jugs, yogurt, and margarine tubs, cooking oil and detergent bottles, plastic take-out containers. Not accepted- antifreeze or motor oil jugs, cat litter buckets, grocery bags, Styrofoam, cellophane, shrink or bubble wrap, SOLO cups, or drink cups.

 Yard Waste

The City of Oxford will pick up your yard waste on the same day as your regular garbage/recycle day.

Limbs should not exceed 4 feet in length.

Yard waste should not exceed 200 lbs. per week. Where the brush is in excess of 2 inches in diameter, please cut into 2-3 feet lengths. NO stumps will be picked up.

Brush and limbs are to be tied or bundled. If not, please stack all ends the same way in a neat pile. Each bundle should not exceed 50 lbs.

All leaves, hedge trimmings, and small items should be bagged, boxed, or containerized in some manner and should not exceed 50 lbs. 

Leaves may be left loose (unbagged), at the curb, during leaf season-

 Mid October- Mid January for collection by the City. 

Grass clippings will be picked up on Mondays by the City.