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Utility Payment Policy

The City of Oxford takes pride in providing utility services for water, sewer, and garbage to the residents in the city limits. 

Starting a new utility account can be done on the first floor of the City Hall located at 300 Williamsboro St. Oxford, NC.  To apply for utility services you will need a Driver’s License or ID, Social Security Card, Lease (if renting). Deposit and set up fee applies.

Payments can be made to the City of Oxford on or before the 10th of the month. A late fee will be assessed for payments made after the 12th of the month. The late fee is $10.00 or 1.5% whichever is greater. If payment is not made by 5:00 PM of the 21st day of the month, an additional late fee of $50.00 will be assessed for non-payment and service will be discontinued. Failure to receive bills shall not prevent such bills from becoming delinquent nor relieve the customer from payment, late charge, or disconnection. Please include payment stub and/or account number on check or money order to ensure proper credit. When paying at the office, please bring the entire bill with you.


  • Pay in office at 300 Williamsboro St.
(We accept cash, check, Visa, Master Card, and money order) No starter Check Accepted
  • Mail to:  City Of Oxford Utilities PO Box 506 Oxford, NC 27565
  • Dropbox located in front of City Hall (Cash not recommended)
  • Bank Draft available (Contact our office for details)
  • Pay Online at
  • Pay by phone at 1-833-259-4017

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Should you have further questions, please contact the Finance Department:
Phone:  919-603-1120
Fax:  919-603-1128

Melanie Trexler, Finance Director
919-603-1125 - Office
City of Oxford
PO Box 506
300 Williamsboro Street
Oxford, NC 27565

Office Hours:
M-F, 8:30 AM to 5:00 PM