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Water, Sewer & Garbage

The City of Oxford takes pride in providing utilities services for water, sewer and garbage to the residents in the city limits. 

Starting a new utility account can be done on the first floor of the City Hall located at 300 Williamsboro St. Oxford, NC.  To apply for utility services you will need Driver’s License or ID, Social Security Card, Lease (if renting). Deposit and set up fee apply.

 PAYMENT POLICY

Payments can be made to the City of Oxford on or before the 10th of the month. A late fee will be assessed for payments made after the 12th of the month. Late fee is $10.00 or 1.5% whichever is greater. If payment is not made by 5:00 PM of the 21st day of the month, an additional late fee of $50.00 will be assessed for non-payment and service will be discontinued. Failure to receive bills shall not prevent such bills from becoming delinquent nor relieve the customer from payment, late charge or disconnection. Please include payment stub and/or account number on check or money order to insure proper credit. When paying at the office, please bring entire bill with you.

PAYMENTS MUST BE MADE IN FULL TO AVOID CUT-OFF.

PAYMENT OPTIONS

  • Pay in office at 300 Williamsboro St.

(We accept cash, check, Visa, Master Card and money order) No starter Check Accepted

  • Mail to :  City Of Oxford Utilities PO Box 506 Oxford, NC 27565
  • Drop box located in front of City Hall (Cash not recommended)
  • Bank Draft available (Contact our office for details)
  • Pay Online at www.municipalonlinepayments.com/oxfordnc
  • Pay by phone 1-833-259-4017

 RETURNED CHECK/BANK DRAFT CHARGE: $25.00

 Waste Industries Trash Collection Times

Your cart should be at the curb by 6:00AM on your collection day (it is recommended you put your cart at the curb the night before), to ensure proper and prompt collection. In the event your cart is not out when we arrive during the collection day and you are unable to wait until the following week, a $15.00 service call back fee is available. We ask that you bag your trash (not your recycling); this helps to avoid loose trash blowing in your neighborhood and keeps the container clean.                                                                 

Holidays

Please listen for an automated phone message during the weeks of Thanksgiving, Christmas and New Year’s for any changes to your schedule. Also, check the City’s website. (Please make sure the City has a valid contact phone number in which to contact you). These are the only holidays that will affect your service. All other holidays will operate on a normal schedule.                                       

Curbside Trash Service

The 95-gallon cart (the larger of the two carts, gray, black or brown in color and for trash only) provided for weekly pick up should accommodate a normal household’s waste for that time period. An extra bag or two occasionally is permissible. Should there be a large amount of trash at the street, we will not collect it, and you have the option to call and request a special pick up at an additional charge. If it becomes commonplace for this to happen, you will be asked to increase your level of service (number of carts to handle the large amount of trash that is produced.) For an additional cart, please contact the City.  All electronics must be taken to the landfill. Construction, remodeling, demolition material will not be removed by Waste Industries or the City of Oxford. Trash will not be removed from vacant lots. Removal of appliance’s (white goods) must be paid for in advance by owner - $15 per item. All garbage & recycle carts must be returned from the curb to your home or business by 8:00PM on collection day.       

Curbside Recycle Collection

The 65-gallon cart (the smaller of the two carts, green in color, and for recycle only) provided for every other week pick up, should accommodate a normal household’s recycling.

Please do not bag your recyclable material.

YOU CAN CONVENIENTLY RECYCLE THE FOLLOWING ITEMS:

 Glass- glass must be food or beverage containers of any color. Not accepted are ceramic materials or plate glass: ex. coffee cups, window panes, plates.

Aluminum & Steel Cans- any aluminum beverage containers & steel food cans. Not accepted are aluminum foil or pie plates.

Newspaper, Magazines & Junk Mail- Newspaper & all inserts, magazines with stapled bindings, office, copy and computer paper (no carbon), cereal box like cardboard, junk mail, juice boxes, milk cartons, file folders, manila cards, and business cards. Not Accepted- corrugated cardboard like moving boxes, hardback books (glued bindings), tissue or other paper towel products.

** Corrugated cardboard can be recycled at county convenience sites **

Plastics- Plastic bottles, milk jugs, yogurt and margarine tubs, cooking oil and detergent bottles, plastic take out containers. Not accepted- antifreeze or motor oil jugs, cat litter buckets, grocery bags, Styrofoam, cellophane, shrink or bubble wrap, SOLO cups or drink cups.

 Yard Waste

The City of Oxford will pick up your yard waste on the same day as your regular garbage/recycle day.

Limbs should not exceed 4 feet in length.

Yard waste should not exceed 200 lbs. per week. Where brush is in excess of 2 inches in diameter, please cut into 2-3 feet lengths. NO stumps will be picked up.

Brush and limbs are to be tied or bundled. If not, please stack all ends the same way in a neat pile. Each bundle should not exceed 50 lbs.

All leaves, hedge trimmings and small items should be bagged, boxed or containerized in some manner and should not exceed 50 lbs.  Leaves may be left loose (unbagged), at the curb, during leaf season-

 Mid October- Mid January for collection by the City. 

Grass clippings will be picked up on Monday’s by the City.

 Do not blow mowed grass into the street.  This can clog storm drains and add nitrogen and phosphorous to creeks.

 

Contact Us

919-603-1125 - Office

City of Oxford
PO Box 506
300 Williamsboro Street
Oxford, NC 27565
Phone:  919-603-1120
Fax:  919-603-1128
Email:finance@oxfordnc.org

Office Hours

M-F, 8:30 AM to 5:00 PM