Utility Payment Policy
The City of Oxford takes pride in providing utility services for water, sewer, and garbage to the residents in the city limits.
Starting a new utility account can be done on the first floor of the City Hall located at 300 Williamsboro St. Oxford, NC. To apply for utility services you will need a Driver’s License or ID, Social Security Card, Lease (if renting). Deposit and set up fee applies.
UTILITY CONNECTION & DISCONNECTION
Utility Application
PAYMENT POLICY
UTILITY CONNECTION & DISCONNECTION
Utility Application
- Requests for move-in or disconnect prior to 2pm will receive same day service.
- Requests made after 2pm will be serviced the next business day.
PAYMENT POLICY
Payments can be made to the City of Oxford on or before the 10th of the month. A late fee will be assessed for payments made after the 12th of the month. The late fee is $10.00 or 1.5% whichever is greater. If payment is not made by 5:00 PM of the 21st day of the month, an additional late fee of $50.00 will be assessed for non-payment and service will be discontinued. Failure to receive bills shall not prevent such bills from becoming delinquent nor relieve the customer from payment, late charge, or disconnection. Please include payment stub and/or account number on check or money order to ensure proper credit. When paying at the office, please bring the entire bill with you.
DISCONNECT & RECONNECT DUE TO NON-PAYMENT POLICY
PAYMENTS MUST BE MADE BY THE 21ST TO AVOID CUT-OFF.
- Payments received by 2pm will have services restored the same day.
- Payments received after 2pm will have services restored the next business day.
PAYMENT OPTIONS
- Pay in office at 300 Williamsboro St.
(We accept cash, check, Visa, Master Card, and money order) No starter Check Accepted
- Mail to: City Of Oxford Utilities PO Box 506 Oxford, NC 27565
- Dropbox located in front of City Hall (Cash not recommended)
- Bank Draft available (Contact our office for details)
- Pay Online at www.municipalonlinepayments.com/oxfordnc
- Pay by phone at 1-833-259-4017
RETURNED CHECK/BANK DRAFT CHARGE: $35.00
Should you have further questions, please contact the Finance Department:
Phone: 919-603-1120
Fax: 919-603-1128
Email: finance@oxfordnc.org
Melanie Trexler, Finance Director
919-603-1125 - Office
City of Oxford
PO Box 506
300 Williamsboro Street
Oxford, NC 27565
Office Hours:
M-F, 8:30 AM to 5:00 PM