Water leaks are costly and wasteful. A standard hose accidentally left on can waste as much as 28,000 gallons in a 24 hour period. A continuously running toilet can use as much as 4,000 gallons of water per day. A slow faucet drip can use as much as 5,000 gallons per month. The City does not check on private property for water leaks.
Here is a list of several things you can check if you suspect that you have a water leak.
1. Always start checking for a leak with your toilets. Toilets are responsible for 95% of the water leaks in your home or business. If your toilet runs on after you flush it, you should get it repaired immediately. Every time your toilet runs it is like leaving on the faucet and letting the water run down the drain. Toilets can also have silent leaks. To determine if your toilet does leak, put food coloring in the tank at the back of the toilet. If the color shows up in the bowl without you flushing, it means that the water is leaking around the bottom flap in the tank.Both of these problems are cheap to repair if you fix them yourself and will save you money on your water bill.
2. If your toilets are not the problem, you should check around your home for dripping faucets, pipes and leaks around your hot water tank.
This information is for non-emergencies only.
For water or sewer problems, please call the Water Department at 919-603-1120 - Monday-Friday, 8:30 am - 5:00 pm, excluding holidays. After hours, call 919-691-2003.
For street problems, please call the Water Department at 919-603-1120 - Monday-Friday, 8:30 am - 5:00 pm, excluding holidays. After hours, call 919-691-0675.